退款政策

***DUE TO THE NATURE OF IMMEDIATE ACCESS TO DIGITAL PRODUCTS, ALL SALES ARE FINAL AND NONREFUNDABLE.***

 

Since 2exodus.com offers Digital Products, we DO NOT issue refunds once the order is completed and the product download link is sent to Purchaser's email address. You, as Purchaser, agree to the terms and conditions by submitting payment for any Digital Product at our online store.

If you have any questions regarding our products, please feel free to contact us before making any purchase.

You are welcome to contact us for the following issues after purchase:

1. Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case, we recommend contacting us for assistance;

2. Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. 

3. Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. You should contact us about such issues. We reserve the right to rectify the error or defect. 

Please note that we do not bear any responsibility, and therefore we do not satisfy any refund requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc) other than those which are specified as compatible in a description available on the sales page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.